Coin counting machines put to the test


TEMPERATURES WARMING UP, BACK INTO THE 50s BY MONDAY. KAREN? Karen: SPECIAL INVESTIGATION OF THE COIN-COUNTING MACHINES YOU SEE AT GROCERY STORES AND BANKS. MANY OF US TAKE OUR JARS OF PEPPIES AND COINS TO BE COUNTED. ARE WE BEING SHORTCHANGED? JEFF ROSSEN PUTS THEM TO THE TEST. YOU’VE BEEN SAVING AND NOW IT’S TIME TO CASH IN. THESE COIN COUNTING MACHINES MAKE IT EASY. JUST DUMP THE MONEY IN AND OUT POPS YOUR TOTAL, AND WE CAN TRUST THEM, RIGHT? TO FIND OUT, WE WEPT TO THE BANK GETTING HUNDREDS OF DOLLARS IN COINS FROM QUARTERS TO DIMES TO NICKELS, AND YOU KNOW EVEN THESE PESKY PENNIES. AS YOU CAN SEE, MY TEAM AND I ARE COUNTING EVERY SINGLE ROLL. WE KNOW EXACTLY HOW MUCH WE HAVE. WE UNROLL ALL THE KINDS CAREFULLY SEPARATING THEM INTO BAGS OF $300. FIRST UP, THE POPULAR COIN STAR MACHINES FOUND IN STORES ACROSS THE COUNTRY. AND RIGHT AWAY, GOOD NEWS: THEY COME UP ACCURATE, RIGHT DOWN TO THE PENNY. NEXT, WE HAUL, AND DO I MEAN HAUL, OUR STASH TO TD BANK AT FIVE DIFFERENT BRANCHES AND POUR ALL THE MONEY IN BUT DON’T GET ALL OUR MONEY BACK. NONE OF THEM ARE ACCURATE! THIS ONE IS OFF BY 5 CENTS. THIS ONE IS OFF BY 53 CENTS. AND AT THIS MACHINE, EVEN MORE. IT’S 70 CENTS OFF. BUT CUSTOMER AFTER CUSTOMER AFTER CUSTOMER, IT’S A LOT OF MONEY. BUT THINGS ARE ABOUT TO GET MUCH WORSE? WAY OFF! WE LOSE NEARLY $4. BUT THINGS REALLY DON’T ADD UP AT THIS LOCATION. MY PRODUCER POURING IN EXACTLY $300 IN CHANGE. REMEMBER, WE COUNTED OUGHT THE ROLLS AHEAD OF TIME, BUT THE MACHINE TELLS HER SHE ONLY HAS $256.90, OFF BY MORNING $43! HI, MY NAME IS JEFF ROSS SENT FROM NBC NEWS. I GO BACK THE FOLLOWING WEEK TO ALERT THE MANAGER. WE CAME IN HERE TO TEST THE ACCURACY OF YOUR COIN MACHINES AND BROUGHT IN $300. AND THE MACHINE GAVE US AN INACCURATE COUNT, MORE THAN $43 LESS THAN WHAT WE BROUGHT IN. SO I WHAT HAPPENED TO GIVE YOU THE HEADS-UP. I’LL LOOK INTO YOUR CONCERN, ABSOLUTELY. TD BANK CORPORATE SAID: WE’RE DISAPPOINTED WITH THE EXPERIENCE THAT “THE TODAY SHOW” HAD WITH OUR WENT PENNY ARCADE AND WE WILL CLEAN AND TEST THEM ALL TWICE DAILY. Karen: THEY’RE PULLING ALL

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