ARCA Retail Cash Automation At The World’s Fair in Milan


Announcer: The most spectacular event of this
era. Something for everybody. And wherever you turn, something of awe, interest,
excitement and wonder. Tourists: We are from Hong Kong. We love Italy! Francesco Farinetti, Eataly CEOi: My name
is Francesco Farinetti, I’m the CEO of Eataly, and I am so happy to be here today to tell
you about our greatest success to date, Eataly Expo. By the end of September the restaurant service
reached sales of 22 million euro. We’ve had about 3.5 million people visit our
stores. Since the beginning we had to address the
issue of cash so as to be able to automate and streamline all procedures pertaining to
that method of payment. Matteo Ferriol, Eataly Security Manager: Here at Eataly Expo we’ve installed two cash automation devices in the back office. These two devices have allowed us to automate
the payment process to all the 20 restaurants in our pavilion during the six months event. The system is very simple and has allowed
our 40 cashiers to withdraw, deposit and exchange cash and coin during the day. Francesco: We have entered into a very positive
relationship with CTS Solutions, a branch of ARCA. The automation of the back office process
has been very important for us to build trust with our restaurant partners. We’ve drastically reduced manual errors and
increased transaction data accuracy. At the end of each daily service we received
a message with our daily balance. And before collaborating with ARCA we were unable to automate our cash processes.

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